Vent-Axia has launched a new app to provide comprehensive product information at the touch of a button. The Knowledge Hub app promises to both improve customer service and reduce Vent-Axia’s environmental impact. Offering easy and quick access to Vent-Axia’s product brochures; datasheets; technical manuals; Building Regulations; downloadable leaflets on condensation, mould, and indoor air quality; as well as ventilation guides; the Knowledge Hub will ensure useful information is located in one place. This will mean guidance such as product price or installation instructions will be available at installers’ fingertips even when they are offline. By providing access to this information, the company will reduce its environmental impact since it will result in less printed material being published.
“We are very excited to provide our customers with access to Knowledge Hub, enabling them to obtain all the information they need on our products quickly and easily. Users will find the app straightforward and accessible, with a choice of how to view documents” explains Jenny Smith, Head of Marketing at Vent-Axia. “Available wherever a customer is, whenever they need it, the Knowledge Hub means the correct information is always there at the touch of a button – with no need to carry around brochures, catalogues or instruction manuals.”