Following its recent launch, PHPI caught up with Rob Pearse, Residential Business Director at Baxi, to find out more details on the company’s new HP60 Heat Pump.
Q. Why has Baxi introduced the new HP60 Heat Pump?
The transition to low-carbon heating is gathering pace, and installers need products to get ahead of the curve. Legislative changes are something to keep an eye on – in the EU, all air source heat pumps must use refrigerants with a global warming potential (GWP) of 150 or less from 2027. The HP60 has been designed with this in mind, using R290 refrigerant with a GWP of just 3, aligning with low-carbon design expectations. Though the heating industry may be moving quickly, installers can fit the HP60 today knowing it will meet the standards of tomorrow.
Compliance isn’t the only thing – we’ve also designed the HP60 with the retrofit market in mind, ensuring that it can meet the demands of a wide variety of homes and at the coldest times of year.
Q. What outputs are available in the range?
When it comes to developing heat pumps, flexibility matters. Whether for heating smaller homes or larger properties, the HP60 provides installers with plenty of options, with outputs ranging from 4kW to 13kW. For single-phase installations, the HP60 is available in 4, 6, 8, 11 and 13kW units. When it comes to three-phase systems, there are 11kW and 13kW options available.
Q. What features should installers look out for?
Performance is key for heat pumps, and the HP60 has been designed with that in mind. It is A+++ rated at 35°C across the range and at 55 °C for those up to 8kW. Noise can be another consideration, especially when it comes to residential projects. The HP60 provides class-leading sound pressure performance from 48dB(A) for ultra quiet operation, keeping neighbours and planning experts happy.
Additionally, the HP60’s installation has been made as easy as possible. It uses a simplified wiring setup with just two cables from the outside unit – one for power and one for communication with the indoor unit. This supports a streamlined installation process, reducing time spent on-site and the chances of mistakes being made.
Q. What temperature can the unit achieve?
Temperature is where the HP60 really stands out. It can deliver flow temperatures of up to 75°C even when outside temperature drops to -10°C. This means installers can confidently recommend the HP60 even in homes that are harder to heat.
Q. Can the HP60 be integrated with other renewables, such as Solar PV?
Yes, and the fact it is compatible with solar PV solutions is another big plus for homeowners looking to optimise renewables use. The HP60 offers another avenue to reduce home utility costs and carbon emissions, and this is something installers can emphasise when looking for new business – that they have sustainable, future-facing solutions ready to fit.
Q. Has the HP60 been designed to support simplified installation?
The HP60 is designed to be simple to fit, and when paired with the Baxi ASHP Pre-plumbed, pre-wired Cylinder, installation becomes even easier. The cylinder reduces the need for onsite pipework and wiring, and with built-in Bluetooth, installers can easily access the Baxi START commissioning app. This intuitive tool guides the installer through setup, ensuring every component is configured correctly, saving time, reducing errors and supporting optimal system performance once operational.
Q. What kind of commissioning isrequired and is any support available?
Commissioning is straightforward thanks to the Baxi START app, which works seamlessly with the Pre-plumbed Cylinder. Its intuitive controls streamline the HP60’s setup and ensure every component is correctly configured.
Baxi also offers onsite commissioning support from experienced ASHP engineers to give installers peace-of-mind that installations will be compliant. This added support provides further reassurance that the unit’s system performance will be optimised from day one – something homeowners will no doubt appreciate.
Q. What level of warranty is available with the unit?
The HP60 comes with a two-year standard warranty, with the option to register for enhanced cover of up to seven years – subject to contract agreements. This longer warranty is available on projects commissioned by Baxi or Baxi Heat Pump Installers. The system must also include magnetic and Y filters, and where proof of annual services can be provided.
Q. Is the HP60 included in Baxi Works?
Yes, the HP60 is included in Baxi Works. Installers who fit, commission and register an HP60 by 30th April 2026 can earn Baxi Works points and £500 cashback. This uncapped reward is an extra incentive for installers while offering market-leading heat pump technologies to homeowners.
Q. Does Baxi offer any training for heating engineers looking to offer Heat Pumps to customers?
The heat pump market continues to grow and is as fast-moving as ever, so keeping informed through training is essential. We offer a comprehensive programme to support installers, including one-day product training sessions that provide hands-on experience with the latest Baxi products and give updates on the latest legislative requirements.
For those looking for more, we also host three-day BPEC-accredited training course covering everything from ASHP system design to commissioning and servicing, while earning a nationally recognised qualification installers can use to gain entry to the Microgeneration Certification Scheme.
Finally, we offer a Baxi Heat Pump Installer (BHPI) course, covering system design, installation requirements, fault-finding and more. As a BHPI, installers can directly commission Baxi ASHPs, register them on Baxi Works and provide customers with an enhanced warranty.
Plus, BHPIs receive a free supervised visit for their first ASHP installation. It’s all about demonstrating a reliable standard of design, installation and servicing to the customer, and, in turn, helping the installer stand out in a competitive market.
Image: Baxi
