The Competition and Markets Authority (CMA) has announced it will investigate whether Worcester Bosch is making confusing or inaccurate claims in the advertising and labelling of its boiler products.
The CMA says the investigation will focus on Worcester Bosch’s ‘hydrogen-blend ready’ home boilers and whether the marketing claims may indicate they are more environmentally friendly than they are.
The CMA has also written to 12 other businesses that sell ‘hydrogen-blend’ boilers, after reviewing their marketing, to warn them that they could be breaching consumer protection law and to remind them of their legal obligations.
George Lusty, Senior Director for Consumer Protection at the CMA, said: “Businesses need to be clear about the environmental credentials of the products they’re selling. This is especially important for heating products like home boilers, which are an expensive and long-term purchase.”
Worcester Bosch commented: “We are in receipt of notice of investigation from the CMA and are assisting them in full with provision of information as requested.”
