One aspect of APHC’s support services includes working with external partners to deliver a range of products and services, many of which provide exclusive benefits and discounts for APHC members. These partnerships are continually monitored and evaluated to ensure that APHC members receive high levels of service and competitive prices.
In January 2018 APHC underwent a review of the agreement with the operator of APHC Insurance Services and decided to put the agreement out to tender with a view of reviewing the market to ensure that APHC continues to deliver great value insurance products backed with exceptional customer care.
Following an eight-month tender process, APHC took the decision to appoint a new insurance broker to operate APHC Insurance Services. Premierline was appointed and commenced administering APHC Insurance Services on 22 February 2019. The decision to appoint Premierline was based on a number of key points including the competitiveness and comprehensiveness of its public liability offering in terms of price and levels of cover.
Based in Lancaster, Premierline is a trading name of Allianz Business Services Limited. Over the last few months leading up to the official changeover, Premierline has been developing a range of competitive insurance products for APHC members which not only provide all the key features and benefits enjoyed by traditional business insurance policies but also meet the specific demands and needs of plumbing and heating contractors.
APHC Insurance Services is able to arrange cover that can be tailored to individual needs, including:
*Goods in Transit
*Tools & Business Equipment
John Thompson, CEO at APHC, said: “It goes without saying that I am delighted with our decision to appoint Premierline to broker APHC Insurance Services. They underwent a rigorous tender process which they excelled in and were able to demonstrate that they will not only provide cost effective insurance cover, but they will deliver their services effectively as their attention to customer service is exemplary.
“I’m looking forward to what I envisage will be a long and successful partnership.”
Lee Tetley, Managing Director from Premierline, added: “I would like to thank APHC for appointing Premierline as we regard it as a genuine privilege to be able to help, guide and advise the APHC membership in regard to their insurance needs.
“We have worked hard to develop a comprehensive insurance offering that will provide APHC members with competitively priced robust levels of cover that will be delivered with exceptional customer care.”