Having seen installers book almost 35,000 places on its online training courses since 2020, Vaillant has launched its new Vaillant Academy to further extend its on-demand training and business support for installers.
With installer feedback highlighting the need for training options which can fit around busy schedules, the Vaillant Academy can be conveniently accessed both through the Vaillant Advance loyalty programme and directly through the main Vaillant website, meaning installers can tap into support whenever and wherever they want.
And with a commitment to proudly support installers beyond products alone, the new e-learning platform combines a wealth of online training courses, technical information, and valuable marketing tools, to help installers maximise their business.
The blended learning approach allows installers to compete theory-based modules at home, meaning they only need to visit a Vaillant Centre of Excellence to complete practical training elements, where Vaillant’s team of trainers are on-hand to share their technical expertise. Vaillant Academy helps installers reduce the time needed away from the tools without having to compromise on training and professional development.
Additionally, by completing part of the course online before attending an in-centre practical course, installers can maximise their time working with the boiler or heat pump itself. And, with all training certificates available through the online portal, installers can clearly demonstrate to customers they are fully up to speed on the latest training.
Online marketing support is also one of the key features of the new Vaillant Academy, together with the very latest information on Vaillant products and business advice, including practical ways to open up new revenue streams and diversify into new technologies.
To deliver further value for installers, over time, and based on the user’s interaction with the platform, the Vaillant Academy recognises topics of interest, such as decarbonisation or heating with hydrogen, and creates a bespoke training programme and makes recommendations for future learning developed around each individual installer.
With up to 50 Advance points awarded for each training module completed, it really is a win win for installers. To access the Vaillant Academy, Advance installers simply need to log-in to the platform using their Advance credentials or by completing a short sign-up form on the Vaillant website.