We put the questions to Sian Brink, Head of Channel Marketing at Aqualisa, to find out more about the company’s new Installer Club and how plumbers can benefit from signing up.
Can you tell us a little more about the new Installer Club?
The Aqualisa Installer Club is a free rewards programme tailored around installers. A complete redesign on the former community, the new and improved club offers many brand new functionalities and special features for an installer on the go.
It has exclusive membership benefits, such as: loyalty points for product purchases, voucher based points redemption scheme, giveaways of merchandise, a free online profile and personal account, priority technical support, advice and tips to help you grow your business, and priority access to free training.
Joining the club will also give installers the benefit of being added to our database of recommended installers, which is another avenue for gaining new customers.
How can installers be a part of it?
Signing up to the Aqualisa Installer Club is free and simple. Just head to Aqualisa.co.uk/Installerclub and earn 2,000 points just for coming on board.
Earn points each time you install a shower from our qualified list of products and log them using our online portal. Use your points to reward yourself with perks that you choose and take advantage of the benefits of your hard work!
Why did you decide to set it up?
Our brand is centred on the belief that to have a great day, you need a great shower. Over the past four decades, Aqualisa’s award-winning, patented technology has been integrated into its range of electric, digital and mixer showers and enjoyed by millions of people.
We are proud of our community of installers that represent the brand by fitting our showers and want to recognise them for their hard work. Fitting showers is part of their everyday job, so why not earn points and rewards at the same time?
Are there any quality checks installers need to go through to become a member, in order to prevent poor installations of your products?
In order to qualify for the installer club, the individual must hold a level 2 City and Guilds qualification in plumbing. Installers move through the tiers by successful installations of our products, so the tiers are directly related to experience with our products.
Any abuse of the programme, failure to meet the terms and conditions, or any unacceptable behaviour may result in membership being revoked. Aqualisa reviews these instances on an individual basis and reserves the right to revoke membership at any time.
What are the current trends in the shower market?
The rise of smart tech for the home has meant that installers need to stay abreast of the new technologies available to keep up with demand. As shower products evolve to encompass the range of new capabilities, installers will need to take advantage of development schemes such as Aqualisa’s free training sessions. Booking a training session is one click away via the Installer Club member’s dashboard!