Marley Plumbing & Drainage is seeking the opinion of specifiers and installers through a new customer research survey, in order to enhance the products and services it provides.
The company has created the survey in order to further understand the needs and preferences of its customers, and to ensure that the business continues to provide quality service, valued advice and high-quality products.
The feedback Marley receives will be used in the development of future product ranges, to help improve services and shape the way it communicates with the industry’s specifiers and installers.
Samantha Park, Marketing Manager at Marley Plumbing & Drainage, said: “As one of the industry’s leading manufacturers, hosting a survey to receive feedback from the people who know this industry and our products the best is the most effective way of ensuring that our reputation is maintained. We want to have a clear understanding of what our customers like, what they look for and how they think we can improve, so that we can continue to develop our products and services for the ever-changing construction industry.”
Questions in the survey will feature around specifier and installer’s opinions on the service and products currently offered by Marley, their preferences around the specification process, working relationships and buying chains, and how they like to receive information.
The survey closes on the 16th November. To complete the survey visit: www.warpsurveys.com/start?sid=E1U6VD&c=8