Rinnai is now offering free training courses to any installer or contractor who wants to extend their business and offer service and maintenance to their customers.
The free courses will include comprehensive training on best practice of system design, sizing, installation, service, maintenance, regulations and legislation both current and pending.
There is an end user expectation of being offered service and maintenance plans largely as a result of the domestic boiler market and other consumer appliances. Rinnai has seen enquiries and demand increase in recent years.
“We believe we make the best products in the continuous flow arena and we strive to offer the very best in customer service excellence. We are committed to the installer and contractor as the route to the end user. Offering training absolutely free of any charge is also part of that commitment, says Phil Nolan, Training officer for Rinnai.
“We will be offering selected service plans to include call outs, planned maintenance and safety checks in order to give specific customers a total solution. We will be, as always, working with our installer and contractor customers to enhance and add value to their business offering,” adds Tony Gittings, MD.
Rinnai produces over 12 million gas appliances every year and the products are distributed to all parts of the world. All units are ISO 9001 and ISO 1400I certified (the international standard for environmental management systems).
Supported by many optional extras including extensive warranties and fully qualified technical after sales service teams, Rinnai hot water systems are designed to fulfil all possible requirements on new or existing projects, providing the optimum solution by using individual or multiple appliances in a cascade system.
“Rinnai employs innovative manufacturing and testing techniques to deliver unparalleled levels of safety, comfort and efficiency for the end user,” says Tony Gittings.