Drayton has announced a relaunch of its online training academy, 9º Know How, with a new design and two new training modules.
Accompanying the existing Wiser module, 9º Know How has been expanded with the introduction of the TRV and Digistat courses. The five-part TRV course encompasses Drayton’s full range of thermostatic radiator valves, including the TRV4, RT range and Wiser Radiator Thermostat, and covers everything from an overview of the different options, through to installation, balancing and multi-zoning.
Alongside this is the new Digistat course, the latest addition to Drayton’s best-selling programmable thermostat range, which has been transformed with Bluetooth connectivity for app control. This new four-part course tells installers everything they need to know about the new Digistat, from a general overview of the four variants in the range, through to installation tips and tricks as well as how to help your customers master the app.
For those who haven’t yet completed the Wiser module on 9º Know How, this covers everything from installation and troubleshooting, through to handing over the smart multi-zone heating system to customers. The 30-minute training module is delivered through a series of videos that are simple to follow. Once the videos have been watched, installers then complete the short multiple-choice tests to achieve Wiser Approved status from the comfort of their own home.
Clare Stevens, Trade Marketing Manager, said: “Here at Drayton, we’re all about supporting our loyal installers and making sure they have the resources they need to fit our product, which is why we’re excited to have expanded our online training academy, 9º Know How. Having free and easily-accessible product training is key for development no matter whether you’re a seasoned professional looking for a refresher or just starting out in the industry, which is why we remain committed to providing the highest level of support possible. Whilst the existing Wiser module is great for those looking to expand their knowledge on smart solutions, the two new courses on TRVs and the Digistat allow members to expand and develop their knowledge on some of our most popular products that they’re fitting daily.”
The new online training academy is just one of the benefits offered to 9° Network members. Other perks include access to the discounted Drayton shop for limited special offers, 5-year extended warranties, as well as listings on both the Drayton and Wiser consumer websites. Featuring on the ‘Find an installer’ section on both these websites will help generate leads to grow the installers business.
To register as a member of the Drayton 9º Network and gain access to the updated online training academy, visit www.draytoncontrols.co.uk/installers/9-degree-network