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Clarification from Vaillant regarding BOXT

Clarification from Vaillant regarding BOXT

If you’re not on social media, you may have missed the story that broke yesterday regarding Vaillant and BOXT.

A number of Vaillant installers received emails stating: “BOXT are delighted to announce that we are now working with Vaillant Boilers!”

The email went on to say: “The BOXT network of accredited installers is now expanding to include Vaillant engineers. We only work with the very best engineers around the country and have been recommended to you as one of Vaillant’s outstanding engineers…”

The reaction of many independent installers on Twitter has been less than positive towards BOXT, and there was a great deal of consternation about a working relationship with Vaillant.

Tweets from Vaillant staff began to appear during the course of the day detailing the company’s position…

… followed by a post from the official Twitter account…

… and a statement on the Vaillant UK LinkedIn account…

We will be updating this story as and when we have further information.

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