Britain’s most ‘unprofessional’ tradespeople ranked by consumers

Britain’s most ‘unprofessional’ tradespeople ranked by consumers has surveyed 1,644 Brits to discover who they believe to be the most ‘unprofessional’ tradespeople.

In the definition of ‘unprofessional’, those surveyed were asked to take into account the quality of work, price/rates charged, manners, punctuality and communication skills of tradespeople.

The survey found that the majority of Brits crown kitchen fitters (73%) as the most unprofessional tradespeople. 69% think tilers are unprofessional, 65% feel the same about builders.

At the other end of the scale, it seems floorers are the most professional tradespeople – with only 22% classifying them as unprofessional. Slightly above, just 25% consider heating/ventilation/air condition engineers to be unprofessional.

Additionally, those surveyed were asked to identify the actions taken by tradespeople they deem to be the most unprofessional.

From this, Showerstoyou found that a tradesperson not turning up when arranged/agreed (81%) is the most unprofessional thing they could do. 76% do not appreciate being overcharged. 73% take issue with poor workmanship.

When on site, 68% of Brits don’t like it when a tradesperson frequently takes breaks and 65% share the same sentiment about a tradesperson who is consistently on their phone. 42% get annoyed when a tradesperson takes advantage of their good hospitality (for example, asking for too many hot drinks or biscuits).

The most ‘unprofessional’ tradespeople
Kitchen Fitters 73%
Tilers 69%
Builders 65%
Roofers 60%
Drain and Sewer Specialists 57%
Painters/Decorators 54%
Bathroom Fitters 51%
Plumbers 48%
Carpenters 45%
Window Glaziers 42%
Plasterers 36%
Electricians 30%
Heating/Ventilation/Air Conditioning Engineers 25%
Floorers 22%


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