Baxi has unveiled its revamped Baxi Works platform, which the company says has been designed to help heating engineers spend less time on admin, find technical information faster and access the training and support they need to grow their business.
Installers told Baxi that they wanted a platform that was smooth, fast and reliable, regardless of the device they used to access it. With this feedback in mind, Baxi Works is now optimised for mobile devices, which the company says will make the user experience faster and more intuitive, making it easier to complete everyday tasks while on the job.
Additionally, Baxi Works now helps engineers secure new business through qualified customer leads generated by homeowners who have contacted Baxi looking for installation support
To support installers with the transition to low carbon heating, discounted heat pump training is available on Baxi Works along with technical guidance and expert advice.
The Works platform has evolved to include a new top-tier Baxi Approved Partner status. This status grants access to an enhanced package of business, technical and marketing resources. With these advantages, says the company, come premium rewards and exclusive benefits that engineers can use to stand out in an increasingly competitive market.
Dan Martin, Loyalty Marketing Manager at Baxi, said: “We built the new Baxi Works around what installers told us they needed. Time spent on paperwork is time away from customers, so we’ve focused on making everyday tasks simpler while giving installers access to quality training, exclusive rewards and technical support that can strengthen their business. Whether it’s finding information on the job, developing low carbon expertise or accessing new work opportunities, Baxi Works is designed to show installers that we’ve got their Bax every step of the way.”
Images: Baxi
