Installers who need to seek underfloor heating (UFH) advice now have a new way to get help, thanks to Continal’s new Live Chat service via its website.
Chris Ingram, Founder of Continal Underfloor Heating, said: “We know how much our customers value our market-leading customer service. They love the fact that we will always give them the same UFH Expert to contact so they don’t have to explain their projects multiple times to different people. But we also know that when they have a technical question, they need to be able to find the answers as quickly as possible.
“Our website already contains a great deal of product information and technical specifications, but we know sometimes there is no substitute to speaking with an actual person. That’s why we have introduced the Live Chat function to our website, to make sure that getting in touch with our team of experts is easy, no matter where you are or what information you need.”
To access the Live Chat, simply visit the Continal website and the Live Chat box will appear on screen automatically. The Live Chat is available during the company’s office hours of 9am – 6pm, Monday to Friday. Installers can also contact Continal via social media, WhatsApp, email and phone.