Wolseley Group has announced a refreshed UK operating structure designed to better meet the needs of its customers across its core markets.
The updated structure introduces four customer-focused divisions – Local, Contract, Infrastructure and Specialist Businesses – strengthening Wolseley’s ability to support customers ranging from sole traders to national contractors and major utilities.
Patrick Berard, CEO of Wolseley Group, said: “Our customers’ needs are evolving rapidly. Local tradespeople, project-led contractors and major utilities all require different levels of expertise, availability and service. This new structure ensures we can meet those needs with greater clarity, speed and consistency.”
The company says its new Local Division will support day-to-day trade customers through the Plumb Centre, Pipe Centre and Climate Centre branch network, focusing on product availability, expert advice and fast fulfilment. The Contract Division will provide deeper support for larger project-based and managed services customers, enhancing planning, technical capability and continuity of supply.
Berard added: “These changes recognise the difference between fast-moving Local trade work and the distinct service needs of Contract and project-driven environments. By shaping our business around these realities, we can provide a more tailored experience for every customer.”
Image: Wolseley
