It has been reported that installers find training very valuable for career progression but struggle to fit it into busy schedules, according to new research from Baxi.
In a survey of hundreds of installers it has emerged that 39% said they struggled to attend training courses as they simply didn’t have the time.
Other reasons included having nothing available nearby as well as having to cancel planned training due to time pressures.
Despite this, it’s clear that installers did sometimes manage to find the time to get down to their local training centre. The research also showed that 51% believed training helps them to work more smartly and efficiently, whilst 49% enjoyed getting tips from peers.
Steve Owen, National Training Manager at Baxi, commented: “We know training is a two-way street, and that manufactures have a responsibility to make their courses accessible, interesting and informative. Our research found that over half of installers strongly agreed that offering training demonstrates a commitment to them, and committed is exactly what we are.
“At Baxi we believe that the greater the installer’s knowledge of their trade, the more they can offer to their customers. Training offers installers the opportunity to network with their peers, share knowledge and experiences, and even potentially form new business relationships.”
To help installers learn at their convenience, Baxi will be publishing videos across its social media every Tuesday. Each week one of its trainers will cover a different topic, ranging from servicing and maintenance to installation and repairs. At no more than 45 seconds in length, the bitesize lessons will aim to bring the classroom to installers, wherever they are.
Baxi also offers a range of free, paid and accredited courses from 17 training centres across the UK and Ireland. To find out more, visit www.baxi.co.uk/training.
